How long does my order take to ship?

Orders may take 2-3 business days to ship. Please keep in mind I have a full time job and this is my hobby. Please be patient as the only time I have to work on packing orders is during evenings on weekdays and weekends.

Do you offer international shipping? 

As of right now, no. Maybe in the future. Still trying to get the hang of e-commerce.

What is your return policy? 

All goods shipped out are final sale unless it’s received broken or damaged. Feel free to reach out to me about canceling your order before I ship it or before it is picked up. Once it is in your hands, it’s yours.

I received a broken/damaged item. What do I do next?

Feel free to reach out and email me at tranquilceramics@outlook.com with picture proof and I will get back to your with the next steps.